Privacy Policy

About Telcmate

Telcmate is a German language exam (TELC) revision and preparation platform designed to help learners improve their language skills through interactive exercises, practice tests, and comprehensive study materials. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

To provide and improve our services, we collect the following types of information:

• Account Information:Name, email address, and login credentials when you create an account.
• Profile Data:Profile picture and display name (if provided through Google Sign-In).
• Usage Data:Exercise progress, test scores, study patterns, and platform interactions to personalize your learning experience and track your improvement.
• Technical Data:Device information, browser type, and IP address for security and service optimization.

Google Account Data

When you sign in with Google, we receive access to your basic profile information (email address, name, and profile picture). This data is used solely for:

• • Authenticating your identity and creating your Telcmate account
• • Identifying your account for login purposes
• • Displaying your name and profile picture within the platform

We do not access your Google contacts, emails, or any other Google services beyond basic authentication.

How We Use Your Information

Your information is used to:

• • Provide access to our TELC exam preparation materials and features
• • Track your learning progress and personalize your study experience
• • Communicate important updates about your account or our services
• • Improve our platform based on usage patterns and feedback
• • Ensure the security and integrity of our services

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Your data may only be shared in the following limited circumstances:

• • With service providers who assist in operating our platform (e.g., hosting, payment processing), under strict confidentiality agreements
• • When required by law or to protect our legal rights
• • With your explicit consent

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure password hashing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your account and associated data
• • Withdraw consent for data processing at any time

Cookies

We use essential cookies to maintain your login session and remember your preferences. These cookies are necessary for the platform to function properly and cannot be disabled.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.